General Questions

1. What does your company do?
We specialize in developing innovative software solutions, including web applications, mobile apps, enterprise systems, and cloud-based services tailored to businesses of all sizes.

2. How can I contact your support team?
You can reach us via email at  info@cisworld.lk or call our helpline at +94452279400 . We also offer live chat support on our website.

3. What industries do you serve?
We work with a wide range of industries, including healthcare, finance, e-commerce, education, logistics, and more.

Services & Solutions

4. What software development services do you offer?
We provide custom software development, mobile app development, web development, UI/UX design, cloud solutions, and software consulting.

5. Do you offer SaaS (Software as a Service) products?
Yes, we have various SaaS solutions for business management, CRM, project management, and other enterprise needs.

6. Can you customize software according to our business needs?
Absolutely! We specialize in custom software development to align with your business goals and requirements.

Technical Support & Maintenance

7. Do you provide post-development support?
Yes, we offer ongoing maintenance, updates, and support services to ensure smooth operation and security of your software.

8. What happens if I encounter a bug in the software?
Our support team is available to resolve any issues. You can report bugs through our ticketing system, and we will address them promptly.

Pricing & Payment

9. How much does custom software development cost?
The cost varies based on project complexity, features, and timelines. Contact us for a free consultation and quote.

10. What payment methods do you accept?
We accept credit cards, bank transfers, and PayPal. For enterprise projects, we also offer flexible payment plans.

Security & Compliance

11. How do you ensure the security of the software?
We follow industry best practices, including encryption, secure coding standards, and regular security audits to protect your data.

12. Do you comply with data protection regulations?
Yes, we comply with GDPR, HIPAA, and other industry-specific regulations to ensure data privacy and security.

Partnerships & Collaborations

13. Can we partner with your company for a joint venture?
Yes, we are open to partnerships and collaborations. Please reach out to discuss potential opportunities.

14. Do you offer white-label software development?
Yes, we provide white-label solutions that allow you to rebrand and resell our software under your company’s name.

Getting Started

15. How do I start a project with you?
Simply contact us through our website, email, or phone, and our team will guide you through the initial consultation and project planning phase.